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 Post subject: RS Tech Problems April 11, 2011 [SERVERS ARE WORKING]
PostPosted: April 11th, 2011, 1:49 pm 
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SERVERS ARE BACK UP.

You may all go scape now. ~Goten

RuneScape.com wrote:
Due to an issue with our core infrastructure, the RuneScape game client and certain website features were unavailable earlier today for an extended period. We have taken steps to rectify this issue as quickly as possible, and the game and all website features should now be back in full working order. We have taken every care to save every player's progress, however, there is a very small chance that a few players have lost some minutes of profile data. We apologise for any inconvenience this may have caused.

Thank you,
The RuneScape Team


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This just in from Jagex:

Quote:
“RuneScape is currently unavailable for the majority of players and anybody who manages to log in will not have an ideal experience. We are aware of this and have our sysadmin team, engine team and our core hosting providers looking into this issue.

Our news module is hosted in the same place as everything else and is also having problems. This is why there are no updates via RuneScape.com – once you see newsposts there then the problem should be over.

At this time we have no comment on if there will be a rollback or membership refunds.

Please bear with us and if you have any questions we are trying to answer as much as possible via our official twitter and facebook accounts – though please bear in mind the volume of questions we are getting is quite high at the minute.

Thank you for your continued support.

Mod Fetzki
Head of RuneScape Content
http://www.twitter.com/RuneScape



UPDATE

Quote:
Just so you are kept up to date, here’s our latest news:

http://services.runescape.com/m=news/re ... me-outages

Please disregard the comment made previously as it is now considered out of date.

Quote:
Due to an issue with our core infrastructure, the RuneScape game client and certain website features are currently unavailable. We are taking steps to rectify this issue as quickly as possible, and the game and all website features should be back in full working order over the coming hours. Some profile data may have been lost during this time.
At the moment we are not planning a roll back.

The RuneScape Team


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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 1:55 pm 
DAT RUMP. ºAº╕
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Well I guess it's a good thing I haven't tried to log on yet today. Would hate to be rollback'd.

Hopefully they get everything figured out soon.


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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 2:02 pm 
The Most Dangerous
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And I was going to get 89 farming today. ;-;

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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 2:03 pm 
Village Legend
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Goten wrote:
Well I guess it's a good thing I haven't tried to log on yet today. Would hate to be rollback'd.

Hopefully they get everything figured out soon.


Savegame's are safe. If you do manage to login then everything will be okay. Although the experience quite frankly will be pretty rubbish. My advice would be to wait out the downtime.

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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 2:14 pm 
DAT RUMP. ºAº╕
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Rocky wrote:
And I was going to get 89 farming today. ;-;
I was gonna get 87 Herblore ;_;

Oh well. This is the first downtime RuneScape has had in... Years, really. I can't remember the last time they had major server problems. Can't really be upset about it, these things do happen, and I'm pretty amazed that they have as few problems as they do.

TrendyHaz wrote:
Savegame's are safe. If you do manage to login then everything will be okay. Although the experience quite frankly will be pretty rubbish. My advice would be to wait out the downtime.


Realistically they might do a rollback to right before the servers went down, since I can imagine at least a few thousand players were doing GWD/Corporeal Beast/Nex and probably died. So yeah, it'd be best to avoid even trying to play until they get everything fixed.


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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 2:19 pm 
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FYI
www.facebook.com/RuneScape
Quote:
RuneScape
Hello all, It is looking like we have some leads towards the issue but there is still no timeframe as yet. As soon as we have more information we will let you know. Thanks again for your patience and sorry for any inconvenience. ~Zach


Also the RSOF appear to be back online, however I'm not sure if it's going to stay that way for long considering there are still problems being experienced.

Trendy

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 Post subject: Re: RS Technical Problems - April 11, 2011
PostPosted: April 11th, 2011, 2:28 pm 
Priest of Saradomin
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They might prefer it to be offline, there's gonna be a flood of whining and people demanding their 11pish back for missing a day of scape :P

Someone needs to poke the monkeys into getting the servers working again!

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 Post subject: Re: RS Technical Problems - April 11, 2011-- UPDATED
PostPosted: April 11th, 2011, 2:49 pm 
Minor King
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Well, some people aren't going to be able to kiss their kids goodnight tonight...

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 Post subject: Re: RS Technical Problems - April 11, 2011-- UPDATED
PostPosted: April 11th, 2011, 3:12 pm 
Priest of Saradomin
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Able to login now :D

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 Post subject: Re: RS Technical Problems - April 11, 2011-- UPDATED
PostPosted: April 11th, 2011, 3:48 pm 
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Flick wrote:
Able to login now :D

Thanks. :)

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 Post subject: Re: RS Tech Problems April 11, 2011 [SERVERS ARE WORKING]
PostPosted: April 11th, 2011, 4:07 pm 
DAT RUMP. ºAº╕
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Everything seems to be in working order now.

I'll leave this global up for a little while in case anyone still thinks the servers are down.


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